The adviser I spoke to was lovely. She took the time to have a lengthy conversation with me and was very knowledgable about my daughter’s condition. On her advice, I purchased an alarm from the website, which worked a treat. My daughter is now dry through the night and she is so much happier (as am I!). Parent, November 2020

I have already recommended it to my cousins who has a boy who is 7. We have been using it for 14 days and already have had 3 nights where he pre-empted needing a wee and woke up before the alarm for the entire night...This is life changing as before we were changing 2 sets of sheets every night and had never had a dry night.

We’ve also had multiple nights where the alarm has woken him and he’s run to the toilet with just a couple of drips- still dry sheets. That in itself is life changing. It isn’t linear because children aren’t but it’s a massive improvement and life changing for me as a mum of two. So happy with the product and would wholeheartedly recommend. Thank you, and I appreciate you responding to my feedback about timelines for it arriving. Sophie, May 2021


I called the helpline last week and wanted to share some feedback with you. I called up about my 4 year old daughter who has been having lots of accidents again after a month long dry spell and I was a wreck. In fact within a few mins of speaking to the advisor I was crying with relief as it all came out. She was amazing...She told me what to ask of the school, suggested a watch to buy and answered all my many random questions.

Since that day Juliette has had almost no accidents and I feel like we actually have a plan. The watch has been a godsend. She loves how it tickles her and it’s also taking the stress off me and her teacher to do the reminders. I know that this is a long game and that there will be (many) more slip ups but I have had almost a week of clean knickers and dry sheets and no awful conversations at the end of the day with her teacher. I can’t thank the helpline and that advisor enough. Please pass on my thanks to her if you are able to track her down, and also know how amazing your helpline is for families... You are all superheroes. Parent, March 2021 

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