Parents and carers

ERIC offers a range of support and information for parents and carers.

Online information and resources

Each section has Frequently Asked Questions on the most common queries parents ask our Helpline advisors.

There’s also information on what help at school should be available to support children with bowel and bladder conditions.

Download our free resources

ERIC shop

Our online shop stocks a range of continence products to help your child overcome or manage their bowel or bladder problem. Our in-depth knowledge will help you find the perfect product for your child.

Find a product

ERIC Helpline support

Our advisors are here to support young people with a bladder or bowel problem and their families.

Contact our Helpline

Parent and carer workshops

Get expert advice how to deal with potty training and childhood bowel and bladder problems.

Find out more

HealthUnlocked community

Forums are a great way to share your experiences with others facing similar issues. Our forum for parents and carers is hosted on HealthUnlocked, the social network for health.

Join the debate

Latest

Education and childcare during coronavirus

Find out what the Department for Education guidelines say about children who need help with intimate care at school or an early years setting during the Covid-19 pandemic.
Share your story

By sharing the real-life experiences of families affected by their child’s bowel and bladder conditions, you can support and inspire others.
ERIC Coronavirus Statement - June 5, 2020

ERIC’s CEO, Juliette Rayner outlines the impact Covid-19 Pandemic has had on the charity so far and how we are adapting to new ways of delivering our services.
ERIC's online shop has re-opened

We are pleased to say that we have safely returned to the ERIC office to process and dispatch your orders. Social distancing is in place and hygiene guidance is being adhered to. Thank you for your patience and understanding during these challenging times.

Guides to children's bowel and bladder problems

Resources and leaflets to help with potty training, daytime wetting, bedwetting and bowel problems.
Top 10 potty training tips

Top 10 potty training tips from the experts in toileting. Use these tips to successfully teach your child to use the potty.
How to treat constipation

Childhood constipation is treatable. The earlier it’s recognised, the easier it is to treat. Find out how laxatives, diet, toilet routine & anal irrigation help.
Bowel problems: FAQs

Answers to common questions about children's bowel problems covering constipation, faecal soiling, laxative treatment and children with additional needs.
Children who will only poo in a nappy and other toilet avoiders

Insisting on wearing a nappy to poo is normal for kids who are potty training, but some would happily poo in a nappy for years. Break the habit with these tips.
A Parent's Guide to Disimpaction

If your child has been constipated for more than a few days your doctor or nurse may recommend a disimpaction regime. This means giving laxatives in sufficiently large quantities to ‘clear out’ all the accumulated poo. Read our Parent's Guide to Disimpaction.
Helpline support

Call ERIC's helpline on freephone: 0808 169 9949
Treating bedwetting

Watch our brand new animated film and find out how to treat and manage this common childhood condition.
Causes of daytime wetting

Daytime wetting has several potential causes. It’s important to know the reason why wee accidents are happening in order to properly treat the child.
Children's Continence Pathway

Discover what help is available for children and teens with bowel and bladder conditions.

Covid-19 emergency appeal for ERIC helpline

Donate to keep the ERIC Helpline running so that families get the help and support they need during this time of crisis. Read more

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