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ERIC is committed to safeguarding the privacy of our website visitors and service users.

Important new data protection legislation comes into force in the UK on 25th May 2018. We have reviewed and updated our Privacy and Cookies Policy on our website to ensure we comply with the new regulations. The detailed policy explains how we will handle your personal data.

Visitors to our website are asked to register, and therefore submit personal data, when they:

  • place an order through our online shop
  • make a donation online
  • book a training course online
  • sign up to receive our e-newsletter
  • create a fundraising page on our website.

At this point, we invite users to opt in to further contact so that we can share updates on our services and projects and provide information on how they can continue to make a difference to children's lives.

Users can request to be contacted by email, telephone or SMS. These contact preferences can be changed at any time in the ‘My Details’ section of the website or by contacting us directly.

When registering with our website, we promise to respect your privacy: we won’t sell or swap your details with any other organisations and we'll always make it easy for you to opt out of further contact. We'll store your personal details securely.

Our detailed Privacy and cookies policy sets out:

  • the personal data categories that we may process and the reasons for doing so (section 3);
  • the circumstances in which we may share your personal data with others (section 4);
  • our data retention periods (section 6);
  • the cookies we use on our website, what they do and how to manage them (sections 13-14);
  • how to make a complaint about our treatment of your personal data (section 17).

Juliette Rayner, ERIC’s CEO, said: “The new, tighter data protection regulations that come into force in May 2018 are designed to build trust between individuals and the organisations that serve them and empower people to take control of their personal data. We take the privacy and data protection of our supporters very seriously and we have looked closely at the new General Data Protection Act (GDPR) requirements and our data handling policies to ensure we comply.”

Notes for editors:

1. The Data Protection Bill, which incorporates the EU’s GDPR standards, regulates the processing of personal data about individuals in the EU including its collection, storage, transfer and use.
2. More information about the Bill is available in the Department for Digital, Culture, Media & Sport (DCMS) factsheet.
3. ERIC has pages on the social media sites Facebook, Twitter, and YouTube and runs a community on the network HealthUnlocked. Our Privacy Policy does not cover how the providers of these websites will use your personal data. Please ensure you read their privacy policies and make use of the privacy settings and reporting mechanisms to control how your data is used.