About Us Our people Our team Sarah Timms - Family Services Manager I’m a Mum of three (grown up) children, one of whom had continence issues as a young adult. I initially worked as a freelancer for ERIC; facilitating support groups for parents and carers in our local area, with the aim of reducing isolation and encouraging others to share their experiences to help each other. Having got to know the team over that time, I was impressed by how caring, supportive and knowledgeable every person is. I feel passionate about doing all I can to support families; to raise awareness on the impact which having a bladder or bowel problem can have on the child and their family members. It’s important to me that we can reach as many people as possible, to help them to feel that they aren’t alone.