Helpline

For information, signposting and confidential support, call our expert advisors Monday to Thursday, 10am to 2pm on FREEPHONE 0808 1699 949 

Please visit our Helpline page for more general information about the service. 

Sales & Customer Service

For any online shop product enquiries and after sales support, please call our sales co-ordinator on 0117 301 2101. 
Open Monday, Wednesday and Thursday 8am to 5.00pm. (voicemails checked regularly). 

Email: [email protected]

Training for healthcare professionals

To get information about our upcoming events or to book a bespoke training session please contact our Training team at [email protected] or ring 0117 440 4795

Training for education and Early Years professionals

To get information about our upcoming events or to book a bespoke training session please contact our Training team at [email protected] or ring 0117 440 4795

Fundraising

For enquiries about making a donation, becoming a fundraiser and leaving a gift in your will email: [email protected] or ring 0117 301 2103

For enquiries about how your charitable trust or foundation can help ERIC email: [email protected] or ring 0117 980 5936

Media & PR 

For any press enquiries please email: [email protected] 0117 301 2107

Corporate sponsorship

To discuss opportunities for corporate sponsorship and partnering please email [email protected] or ring 0117 301 2104

Finance & Support Services 

For any finance enquiries please email: [email protected] 

Volunteering 

To find our about volunteering opportunities please email: [email protected] or ring 0117 301 2104

Website feedback 

To give us your comments on the ERIC website, please use our feedback form.

Complaints

Guidance on how to get in touch with us if you are unhappy about the way we have delivered any of our services.

General enquiries and information 

Telephone: 0117 301 2101

ERIC's Registered office: 36 Old School House, Britannia Road, Kingswood, Bristol BS15 8DB (UK)

ERIC is a Registered Charity (no. 1002424) and a Company Limited by Guarantee (no. 2580579) registered in England and Wales. VAT no: 567 7948 68.