Donate to keep the ERIC Helpline running so that families get the help and support they need during this time of crisis.

Why we need your support now more than ever.

There is a lot of uncertainty around the future of our social enterprise activities that generate much of ERIC's income such as our training programme and online shop. Being unable to run these will have a huge impact on our income. Without the funding that these activities generate, we are at risk of being unable to deliver services and support to those most in need.

Faced with reduced income we have been left with no option but to furlough most of ERIC’s staff.

Keeping our helpline open.

However, we are determined to continue to offer our freephone helpline and information service for those families that need us now, more than ever. We know that dealing with wee and poo issues can cause a huge amount of stress and we expect the next few weeks to be difficult for the families we support who already battle feelings of uncertainty and isolation.

Natalie ThompsonNatalie, one of our three expert advisors will continue to deliver the Helpline service working from home, supported by clinicians who have offered to volunteer their time. 

We can’t thank our volunteers enough for their help.  Families will be able to get emotional, constructive and practical help and with NHS paediatric continence services closing across the UK or offering reduced services, for many this will be the only direct access to help. Juliette Rayner, CEO, ERIC

What can I do to help?

This is a difficult time for everyone. We know that we can get through this, but only with your help and support. 

Please help us to continue to deliver our vital service, the ERIC Helpline, for those families that need our help most right now - by making a donation.

How will my money help?

We have been working extremely hard to develop innovative new ways to deliver our core Helpline service, so that we can continue to support our community in the coming weeks and months.

Your donations will allow us to continue to supporting families who need us and when the crisis has passed, we aim to come back stronger and more determined than ever to support parents, carers, children, young people and our NHS, public health, education and early years colleagues in whatever way we are needed.  

Please donate what you can today to ensure that families in need of support can continue to access the ERIC Helpline at this time of crisis.

Donate today