Free helpline: 0808 169 9949
If you are dealing with a wee or poo problem, or caring for a child who has a continence condition, we're help to you.
For information, confidential advice and support, call our advisors Monday to Thursday, 10am to 2pm on FREEPHONE 0808 1699 949.
"I can't put into words how much ERIC have helped our family - from the first phone call, I was greeted with so much understanding - and the most sense of anyone I've spoken to about our issues! Not only has their advice helped my sons issues improve but it's also given me the confidence to talk to school (without being embarrassed) and have the confidence to be more assertive (in a nice way!) with my GP about the medication and support my son needs. I cannot thank ERIC enough!" Jen, Feb 2021
We're a small team and the lines can get very busy. Submit an enquiry form if you'd like us to call you back or send you an email. Read more
If English is not your first language, contact our helpline and ask to speak to us through the interpreting service Language Line. Read more
Our expert helpline team offer a non judgemental listening ear. They're on hand with information, practical tips and signposting on a range of children's continence conditions. Read more
We’re members of The Helplines Partnership and adhere to their good practice standards. Read more
Your feedback is very important to us. Read more
Get information about peer to peer support groups and other organisations that provide information about bladder and bowel challenges. Read more
Factsheets, charts & templates to help you manage potty training and bowel & bladder problems. Read more
Informal and judgement-free discussions answering the most commonly asked questions by callers to the ERIC helpline on a whole range of toileting issues. Read more
1 in 12 children struggle with a bowel or bladder condition. You can help us to make a difference to their lives despite the challenges they face. Read more
