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If you would like further information on any of the services available from ERIC, please contact us by telephone, email or letter at the addresses below, or use this contact form.
ERIC's Websites
For all children, parents and health professionals online, you can also contact us via the ERIC interactive websites below.
www.trusteric.org is the teens' section of our main site and is dedicated to supporting young
people. It contains answers to frequently asked questions on bedwetting, daytime
wetting, constipation and soiling, a message board, access to our Helpline workers
and lots of other useful information. “Highly Commended” in the British Medical
Association (BMA) Medical Book Competition 2004. Why not check it out?
www.ericshop.org.uk ERIC’s own webshop with approved products. Please click onto
the appropriate menu buttons to purchase literature, bedding protection, enuresis
alarms, pads, pants and other resources.
www.wateriscoolinschool.org.uk ERIC’s campaign to improve access to and provision
of drinking water for pupils.
www.bog-standard.org ERIC’s campaign to improve access to and provision of
pupils’ toilets.
Registered office
ERIC (Education and Resources for Improving Childhood Continence)
36 Old School House, Britannia Road
Kingswood, Bristol BS15 8DB
United Kingdom
ERIC is a Registered Charity (no. 1002424) and a Company Limited by Guarantee (no. 2580579) registered in England and Wales. VAT no: 567 7948 68.
Directions to ERIC
Click here for a map and directions to ERIC’s offices.
Telephone Lines
| Helpline and Information |
0845 370 8008 from 10am-4pm , Monday-Friday* |
| Main switchboard |
0117 960 3060 |
| Customer Service |
0117 301 2101 |
| Finance and Commercial |
0117 301 2100 |
| Education and Administration |
0117 301 2102 |
| Fundraising |
0117 301 2103 |
| Outreach |
0117 301 2107 |
*ERIC has access to Language Line for callers who do not have English as a first language. The Helpline number is only available within the UK.
Calls to 0845 numbers made from BT landlines will be charged at up to 4 pence per minute on weekdays between 8am and 6 pm. A call set-up fee of 7 pence per call applies to calls from BT residential lines. Mobile and other providers’ charges may vary.
Fax Lines
| General |
0117 960 0401 |
| Customer Service, Finance & Commercial |
0117 301 2106 |
If you are calling from outside the UK, please add +44 and remove the first 0.
Email
Click on the links below to email us:
You can email most members of ERIC’s staff team by using: firstname@eric.org.uk
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