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This website provides information and support on childhood bedwetting, daytime wetting, constipation and soiling to children, young people, parents and professionals.


Get in touch

 

If you would like further information on any of the services available from ERIC, please contact us by telephone, email or letter at the addresses below, or use this contact form.

ERIC's Websites

For all children, parents and health professionals online, you can also contact us via the ERIC interactive websites below.

www.trusteric.org is the teens' section of our main site and is dedicated to supporting young
people. It contains answers to frequently asked questions on bedwetting, daytime
wetting, constipation and soiling, a message board, access to our Helpline workers
and lots of other useful information. “Highly Commended” in the British Medical
Association (BMA) Medical Book Competition 2004. Why not check it out?

www.ericshop.org.uk ERIC’s own webshop with approved products. Please click onto
the appropriate menu buttons to purchase literature, bedding protection, enuresis
alarms, pads, pants and other resources.

www.wateriscoolinschool.org.uk ERIC’s campaign to improve access to and provision
of drinking water for pupils.

www.bog-standard.org ERIC’s campaign to improve access to and provision of
pupils’ toilets.

Registered office

ERIC (Education and Resources for Improving Childhood Continence)
36 Old School House, Britannia Road
Kingswood, Bristol BS15 8DB
United Kingdom

ERIC is a Registered Charity (no. 1002424) and a Company Limited by Guarantee (no. 2580579) registered in England and Wales. VAT no: 567 7948 68.

Directions to ERIC

Click here for a map and directions to ERIC’s offices.

Telephone Lines

Helpline and Information 0845 370 8008 from 10am-4pm , Monday-Friday*
Main switchboard 0117 960 3060
Customer Service 0117 301 2101
Finance and Commercial 0117 301 2100
Education and Administration 0117 301 2102
Fundraising 0117 301 2103
Outreach 0117 301 2107

*ERIC has access to Language Line for callers who do not have English as a first language. The Helpline number is only available within the UK. 

Calls to 0845 numbers made from BT landlines will be charged at up to 4 pence per minute on weekdays between 8am and 6 pm. A call set-up fee of 7 pence per call applies to calls from BT residential lines. Mobile and other providers’ charges may vary.

Fax Lines

General 0117 960 0401
Customer Service, Finance & Commercial 0117 301 2106

If you are calling from outside the UK, please add +44 and remove the first 0.

Email

Click on the links below to email us:

Information and Helpline
Finance, Commercial and Customer service
Education and Administration

You can email most members of ERIC’s staff team by using: firstname@eric.org.uk

 

ERIC: Overall winner of the GlaxoSmithKline IMPACT Award, in association with the King's Fund: For excellence in their work and commitment to improving the quality of life and making a real difference to the health of the community. ERIC (Education and Resources for Improving Childhood Continence)
36 Old School House, Britannia Road, Kingswood, Bristol BS15 8DB, United Kingdom.
Registered Charity Number 1002424
Visitors: