ERIC - Education and Resource for improving childhood continence - Helpline 0845 370 8008


ERIC - Education and Resource for improving childhood continence - Helpline 0845 370 8008

Calls to the helpline will cost 9.6p per minute plus service provider charge.
This will come into effect as of July 1st.

About ERIC

ERIC was started by the Children’s Society in 1988. It is the only charity dedicated to helping all children and teenagers with continence difficulties in the UK.

We work to improve the quality of life of children, young people and their families in the UK who suffer from the consequences of wetting and soiling difficulties, to help them manage or overcome these problems. We believe that no child or young person should suffer unnecessarily because of a wetting or soiling problem. 


ERIC provides information, support and resources to children, young people and their families and health professionals on bladder and bowel problems.

Has our site helped you? Your feedback is important to us, please let us know what you think of our site to help us continue to improve our service.

Help us fundraise 

ERIC relies on donations from individuals, companies and trusts to undertake its work. To find out more about how you can help raise money to ensure we can help children and families living with continence difficulties, visit our Fundraising pages.



ERIC's confidential Helpline is available on 0845 370 8008 (Mondays and Thursdays 10:00am - 2:00pm)  for information and support on childhood bedwetting, daytime wetting, constipation and soiling or potty training. You can also email the helpline or send the helpline staff a message on our Facebook page at any time of the day or night and they will get back to you as soon as possible. The ERIC helpline is a member of the Helplines Association.
Please note that as of July 1 2015, calls to the helpline will cost the caller 9.6 pence per minute, plus the phone company's access charge.  


ERIC runs training seminars for health and other professionals and holds a Conference every two years. For further information go to ERIC's training pages.

Online Continence Products Shop

ERIC's online shop has a wide range of resources and products for children's bedwetting, daytime wetting, soiling and constipation and potty training.
We sell bedwetting alarms, daytime pants, bedding protection and literature. View our complete product range or request a catalogue from our online shop.

ERIC Team and Committees

ERIC's staff team are based at our Bristol office. We are supported in our work by a Board of Trustees and a Professional Advisory Committee.
To find out more about becoming a member of these committees email
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